Refund & Replacement Policy

Introduction
Welcome to BuyPhoneSG! By using our website (https://buyphonesg.com), you agree to comply with and be bound by the following Terms of Service. Please review these terms carefully before accessing or using our site.

1. General Conditions

  • BuyPhoneSG reserves the right to modify these terms at any time without prior notice.
  • Users must be at least 18 years old or have parental consent to use our services.
  • Any unauthorized use of this website may result in legal action.

2. Product Listings & Pricing

  • Prices and availability of products are subject to change without notice.
  • We strive to provide accurate product descriptions, but errors may occur. In such cases, we reserve the right to correct them and cancel any affected orders.

3. Orders & Payments

  • By placing an order, you agree that all information provided is accurate and complete.
  • Payments must be made in full before orders are processed.
  • We accept major credit cards, bank transfers, and other payment methods as indicated on our website.

4. Refund & Replacement Policy
We aim to provide a hassle-free shopping experience. Please review our refund and replacement policy below:

Eligibility for Refunds & Replacements:

  • Refunds or replacements are only available for defective, damaged, or incorrect products received.
  • The request must be made within 7 days of receiving the product.
  • The item must be in its original packaging with all accessories included.

Non-Refundable Items:

  • Change-of-mind purchases are not eligible for refunds.
  • Products that have been damaged due to misuse, unauthorized repairs, or accidents are not covered.

How to Request a Refund or Replacement:

  1. Contact our support team at support@buyphonesg.com with your order details and supporting photos.
  2. Our team will assess your request and provide further instructions.
  3. If approved, refunds will be processed within 7-14 business days.
  4. Replacements will be shipped out once the defective product is returned and verified.

5. Warranty & Liability

  • Some products may come with a manufacturer’s warranty; please refer to the specific product details.
  • BuyPhoneSG is not liable for any indirect, incidental, or consequential damages arising from the use of our products.

6. Governing Law
These Terms of Service are governed by the laws of Singapore. Any disputes shall be resolved in the appropriate Singapore courts.

For further inquiries, contact us at https://buyphonesg.com.